FAQ's
1. What makes Ceylon spices and teas unique?
Ceylon (now Sri Lanka) is renowned for its fertile soil, tropical climate, and centuries-old tradition of cultivating spices and teas. True Ceylon Cinnamon, for example, is softer, sweeter, and less intense than common cassia cinnamon, while our Ceylon teas are prized for their robust, full-bodied flavors and natural health benefits. Every product in our collection is sourced directly from Sri Lanka to ensure you experience authentic flavors and quality.
2. Are your products organic and non-GMO?
Yes! All of our products are USDA-certified organic, non-GMO, and free from preservatives. We are committed to offering only the purest ingredients that have been sustainably sourced and carefully processed to retain their natural flavors and aromas.
3. How should I store my spices and teas?
To preserve freshness, store your spices and teas in a cool, dry place away from direct sunlight. Using airtight containers can help maintain their potency and extend their shelf life.
4. Do your products contain caffeine?
Only our tea collection contains caffeine (unless otherwise specified as caffeine-free). For example, our Butterfly Pea Tea is naturally caffeine-free, making it a perfect option for those seeking a relaxing, non-caffeinated drink.
4. What makes your organic Ceylon cinnamon different from regular cinnamon?
Organic Ceylon cinnamon is known for its lighter, sweeter taste compared to the more commonly available cassia cinnamon. It’s also lower in coumarin, making it a healthier choice for daily consumption.
5. How should I store organic Ceylon cinnamon and spices?
To maintain freshness and flavor, store your organic Ceylon cinnamon and exotic spices in a cool, dry place, away from direct sunlight and moisture.
6. Can I drink Ceylon black tea with milk?
Yes, Ceylon black tea is versatile and pairs well with milk, sugar, honey, or even lemon for a refreshing twist.
7. What makes your Ceylon cinnamon sticks different from regular cinnamon?
Our Ceylon cinnamon sticks are sourced directly from Sri Lanka, known for their delicate, sweet flavor and lower coumarin content, making them a healthier and more flavorful option than common cassia cinnamon.
8. Returns and Refunds
We are sure you will love our products as much as we do, but if you are unhappy with your purchase we'll refund or replace free of charge within 30 days.
Please contact us by calling +1 908 691 8424 or emailing by CS@fragranttales.com and we will be happy to help.
